Opticians Liverpool Street London: Eye Contact , Unit 2, The Arcade, Liverpool Street, London, EC2M 7PN - (t) 0207 626 7232.
Eye Contact Opticians, London, Liverpool Street

WHICH? Survey – Customer Satisfaction Highest at Independent Opticians

WHICH? SURVEY SHOWS CUSTOMER SATISFACTION HIGHEST AT INDEPENDENT OPTICIANS

HIGHEST CUSTOMER SATISFACTION AT INDEPENDENT OPTICIANS

The latest Which? Survey reveals independent opticians achieved the highest satisfaction rates from customers.

Which? surveyed 8,465 members (last carried out in 2014) to reveal the best and worst places to have an eye test and buy glasses. Independent opticians came top overall,  with a customer rating of 87%, ahead of national big-brand names and supermarkets.

Highlights from the survey include:

  • Local independent opticians came top overall with a customer score of 87%.
  • Independent opticians rated the best place to have an eye test – scoring 89%.
  • Independent opticians rated the best place to buy glasses – scoring 82%.
  • Independent opticians were the only stores to achieve 5-star ratings for all of these factors: thorough eye tests, product quality, after-sales, customer service, and store environment

To find out why that is, you can learn more about us here: http://www.eye-contact.co.uk/opticians-london/

 
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